Call and text issues

[AndrewSc_365344]

Hi

I'm having issues with calls and texts. A lot of issues with making and receiving calls and texts.

Outgoing calls won't connect. Incoming calls either go to voicemail or say the number isn't recognised.

Texts fail to send and incoming texts are received hours or days later.

[MSF]

@AndrewSc_365344  Another almost identical post has just appeared here.

If you cannot get anywhere with web chat to Smarty Support, raise a complaint that hopefully will reach further up the food chain.

[Christo_1998996]

I'm not receiving calls

[Christo_1998996]

This is crap. Why can't l live chat with someone about NOT RECEIVING CALLS

[Christo_1998996]

I've verified my email address 

Next

[Christo_1998996]

JEZZ I'VE "NEVER" KNOW ANYTHING SO ABNORMAL AS THIS, TALK ABOUT MAKE IT AS HARD AS POSSIBLE, IT COULDN'T BE ANY HARDER TO COMMUNICATE.. WHY OH WHY CANT I LIVE CHAT WITH SOMEONE OTHER THAN THIS LOAD OF CRAP..

[MSF]

@Christo_1998996 I don't know who you think you are writing to, but it ain't Smarty staff here - sorry!

[Rebekah_150]

Hey Christo_1998996

If you do need to contact SMARTY directly our customer care team are on hand https://smarty.co.uk/contact available daily from 8am – 8pm.