14-05-2023 11:27 AM - last edited on 21-07-2023 02:31 PM by JodieB
Why can I not send a sms to a out of plan when I have £5 left to used so I can sms these numbers
14-05-2023 01:05 PM
Hello @Tanyastephenson . If it is to a short-code number, then Smarty do not support that service.
There are quite a number of posts on the subject. also, here is a help article: https://help.smarty.co.uk/en/articles/952515-are-all-texts-free-with-smarty-plans
Basically, you can only send sms to standard mobile numbers at present.
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