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[VerityT_2782527]

To activate the settings i did the card process six times & I thought it was my card or the website. 
but no, it needs to be a credit card not debit card.

SMARTY have taken £6 in activation feels and not refunded it when it states it would be refunded afterwards. 
When should it be refunded. 
thanks 

[VerityT_2782527]

It’s been a week but still to refund for the taken money… 😣

[MSF]

@VerityT_2782527 Then go through web chat with Smarty Support and if you don't get any success, raise a complaint.

[MSF]

@VerityT_2782527 Replied on other post.

[SmartyTrousers]

These will most likely be pending transactions on your bank account which will disappear off it in the next few days.