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Activation

JohnnyF_2364620
SMARTY Rookie
SMARTY Rookie

I received an email confirming activation of sim and number swap but I'm not able to make or receive calls, send or receive messages and have no Internet access.

I am only able to hot spot or connect on WiFi.

1 ACCEPTED SOLUTION

Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter

Perhaps best to have a web chat with SMARTY support, so they can check your account and make sure everything's in order following the number transfer @JohnnyF_2364620.

The SMARTY online web chat works 8am - 8pm  everyday from https://smarty.co.uk/contact.
Just scroll down to the "Other ways to get help" section to get started.

View solution in original post

1 REPLY 1

Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter

Perhaps best to have a web chat with SMARTY support, so they can check your account and make sure everything's in order following the number transfer @JohnnyF_2364620.

The SMARTY online web chat works 8am - 8pm  everyday from https://smarty.co.uk/contact.
Just scroll down to the "Other ways to get help" section to get started.