Sims

[WendyBo_2368369]

I broke my new sim which has £20 unlimited on it 

can I transfer credit onto new sim?

[Chalkychap]

If you get a replacement SMARTY SIM card using the SMARTY online web chat, you should retain the existing £20 unlimted @WendyBo_2368369.

Web chat works 8am - 8pm 7-days a week from https://smarty.co.uk/contact.
Just scroll down to the "Other ways to get help" section to get started.

[MSF]

@WendyBo_2368369  Please see this page: https://help.smarty.co.uk/en/articles/1215834-what-to-do-if-your-sim-card-gets-lost-or-stolen