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Activating a new SIM

MaryHarr_844068
SMARTY Pioneer
SMARTY Pioneer

I have bought a new SIM in a shop for my daughter’s phone. She is under 16 and therefore can’t have her own account. I already have an account but can’t seem to activate her SIM from my account. I am stuck in a loop! Help!!!

1 REPLY 1

Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter

This is usually possible if adding the SIM to a Group Plan. Have you setup a Group Plan @MaryHarr_844068?