Activating a new SIM

[MaryHarr_844068]

I have bought a new SIM in a shop for my daughter’s phone. She is under 16 and therefore can’t have her own account. I already have an account but can’t seem to activate her SIM from my account. I am stuck in a loop! Help!!!

[Chalkychap]

This is usually possible if adding the SIM to a Group Plan. Have you setup a Group Plan @MaryHarr_844068?