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According to payment for special offer upgrade to 50GB

MarcoLam86
SMARTY Rookie
SMARTY Rookie
I received email regarding special offer upgrade to 50GB with zero extra to pay. Then, I tried to change my plan and Confirm the plan change and hit Pay. However. I found out that I will be charged £7.8 for change plan. 
3 REPLIES 3

MSF
SMARTY Guru
SMARTY Guru

@MarcoLam86 If you are an existing customer, you need to arrange this via web chat with Smarty Support. The issue has been covered in a lot of previous threads.

Thank you for your help🤗

@MarcoLam86  You're welcome!