Hi Patricia_205259,
We're terribly sorry, I understand how frustrating this may be after years of service as a happy SMARTY customer. At SMARTY, we are a digital first business and we do not have a call centre. As a result, sometimes we need time b...
Oh no, I'm sorry to hear this JamesWi_3403452,
The easiest way for us to help you with this is to have a quick chat with our customer care team. You can find our team daily from 8anm to 8pm here! https://smarty.co.uk/contact
- Rachel
Hi NeilCor_1777750,
Really sorry to hear you’re having trouble with your connection – that does sound frustrating, especially when others around you aren’t experiencing the same.
You’ve already done the right thing by resetting your network settings,...
Hi Alasdai_1154096,
We completely understand how frustrating this can be ! We're sorry this has been causing you trouble. If you have recently changed banks, we recommend removing the old payment method before updating the new one.
Follow these ste...
Hi Phils82
That does sound really frustrating – especially with those constant notifications. I’m sorry you’re dealing with this. It sounds like there might be a glitch with the voicemail notification system. We’d be happy to help get this sorted f...