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SusanOs_2623726
SMARTY Moderator
Joined 27-03-2024
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Re: Billing issues
Please contact our webchat support team and they will look into this for you: https://smarty.co.uk/contact. When you speak to our webchat team, you will first speak to a "Bot". To ensure that you are passed through to an agent, you would have to type "Talk to a person". You would then be passed through to someone who could help.1.1KViews0likes0CommentsRe: lack of connectivity
Hi Christo, please raise a chat if this hasn't been resolved yet: https://smarty.co.uk/contact. You will first speak to a "bot". To be direct to an agent please type "speak to a person" and you will be put through to someone who can help. As mentioned by Adrian earlier, they are online 7 days a week between 8am-8pm. SMARTY is a digital first business so all of our customer support is dealt with digitally. Hope this helps - Susan3.5KViews1like0Comments