In porting

[DebraHo_2094274]

Hello, I was informed my phone would be sorted by the end of yesterday. I am still unable to receive some calls, the most important being my calls from my mental health provider. I have joined the dashboard and can see I am not alone. I will be taking this further if this is not sorted by today. 

[Tascha]

Hi @DebraHo_2094274 sorry to hear you're having issues with your number. It sounds like there might be a delay with your port in - please get in touch with our customer support team so they can investigate this further for you and escalate to our networking team https://smarty.co.uk/contact