Why can't I get the 12 GB for £6

[RachelM_7667]

HI  WendyBak_779478,

This forum is mostly manned by customers from SMARTY, if you are still seeking assistance please reach out to our customer care team at: https://smarty.co.uk/contact.  Available from Monday to Friday from 8am to 8pm.

Thanks

[Raymond_3171189]

Not showing in options, but  swapped mine last month via Web chat.

Only took a few minutes.   They also upgraded my wife on the same group and confirmed by email.

[WendyBak_779478]

Why can't I get the 12 GB for £6

[MSF]

@WendyBak_779478 Are you sure that you can't?

It may not appear on your dashboard as choice, but have you been refused when you had a web chat with Smarty Support?

[SmartyTrousers]

@WendyBak_779478 I don't know, what issue are you having getting it?