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What's the best way to keep my sim active?

Fintan
SMARTY Pioneer
SMARTY Pioneer

‎23-02-2023 02:03 PM

Moving abroad for at least 2 years (outside the EU). Want to keep my uk sim active. 

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2 REPLIES 2

MSF
SMARTY Guru
SMARTY Guru

‎26-02-2023 12:16 PM

As far as I can see, your account will be terminated if not used for 220 days: https://help.smarty.co.uk/en/articles/952720-how-do-i-pause-my-plan

This looks like you get 180 days of no plan and then a final warning email at 40 days.

So, if you are away for 2 years (24 months), you would need to buy the smallest plan at the start of month 7, 13 and 19 before starting back to normal at month 25. You can purchase the smallest plans while away, so it would not be too expensive.

Hope this helps.

 

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MrAye
SMARTY Maverick
SMARTY Maverick
In response to MSF

‎26-02-2023 01:45 PM

You don’t need to buy a plan, you can do a cash top up, send a text in month 6,12,18 & 24. 

Texts when roaming are 40p anywhere (EU 20p), page 19 of the price guide https://cdn.smarty.co.uk/files/SMARTY-Price-Guide.pdf