09-28-2024 07:59 PM
Hi
Both myself and partner on Smarty have not been able to make calls to UK landlines, or mobiles
We can receive and make local calls in Spain
I can receive and make texts from and to UK mobiles and I have access to data.
When I try to make a call to UK or UK mobile from phone or via wifi calling I get a message saying sorry you have not been given access to this service.
We can only make calls via WhatsApp
Why is this how can it be fixed we have selected networks manually no success and checked APN that's fine!!!!
We have a sick Father at home and cannot contact family