13-05-2024 11:31 AM
Can you buy these at any time in your monthly contract and are they available to use immediately?
So if I buy an 'Out of plan add-ons' before I go on holiday and want to get another while I'm away would this work?
Can someone confirm it's not possible to 'run up a bill' on a Smarty account, you have to pre-pay for it to work?
Thanks
13-05-2024 16:06 PM
@KevinMcC_636297 Firstly, you definitely cannot run up a bill with Smarty. If you do not have something included in your plan and you don't have pre-paid credit on the account to pay for it - it won't work - simples!!
Out of plan credit stays on your account and can always be used for your next Smarty plan purchase.
13-05-2024 16:17 PM
So if I buy an 'Out of plan add-ons' before I go on holiday and want to get another while I'm away would this work?
13-05-2024 16:20 PM
Yes, I did this myself in March, prior to a trip to the USA.
As I didn’t actually use the add on during my trip, I was then able to convert the monetary cost of the add on to my account balance, to be used for my next monthly plan.
13-05-2024 16:27 PM
@KevinMcC_636297 Should be fine.