28-05-2023 15:02 PM
Do I need to buy a extra bundle to go to Italy for a week or will I just be charged extra at the time?
28-05-2023 15:46 PM
Hello @JohnWil_1664617 ; Take a look here https://smarty.co.uk/roaming
You will see that, as Italy is in the EU, then you can use your Smarty plan as if you were at home. (The exception is that you can only roam with up to 12Gb unless you buy a roaming data pass).
You will need to make sure that the settings on your phone are correct to allow roaming: https://smarty.co.uk/roaming-setup
Also see the price guide if you need further details: https://cdn.smarty.co.uk/files/SMARTY-Price-Guide.pdf
Buen viaje (Yes, I know it's Spanish, but that's the best I can manage I'm afraid!)