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Temporary number still appearing

SallyJa_2533281
SMARTY Pioneer
SMARTY Pioneer

My temporary number (before the switch happened) is still appearing on peoples phones when they ring me or I text them. How do I stop this happening please?

1 ACCEPTED SOLUTION

Chalkychap
SMARTY Major Player
SMARTY Major Player

Have you tried a NETWORK RESET on your handset with your SMARTY SIM card, @SallyJa_2533281

This often fixes the issue you've reported. 

View solution in original post

4 REPLIES 4

Chalkychap
SMARTY Major Player
SMARTY Major Player

Have you tried a NETWORK RESET on your handset with your SMARTY SIM card, @SallyJa_2533281

This often fixes the issue you've reported. 

Worked perfectly , Thankyou so much ! 

MSF
SMARTY Genius
SMARTY Genius

@SallyJa_2533281  You may also be able to change it manually in the phone settings. (This can depend upon whether it is ihpnoe or android)

Thankyou !