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3 REPLIES 3

MSF
SMARTY Guru
SMARTY Guru

@Cathy1571  Your husband is on the same network in the same house and has no problems?

The new phone has exactly the same problem as the old one?

Cathy1571
SMARTY Pioneer
SMARTY Pioneer

Hubby on different network, had no issues at our old house but I did, same in the new house.  New handset, new home broadband provider. No problem with texts or video calls or indeed when I ring hubby, just organisations...

@Cathy1571 If you mean that you have problems calling some businesses, that does seem to happen a fair bit.

My theory is that your call goes from mobile network to landline system and then out to an internet based company number and this is not a stable system.