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5 REPLIES 5

Cathy1571
SMARTY Pioneer
SMARTY Pioneer

Hubby on different network, had no issues at our old house but I did, same in the new house.  New handset, new home broadband provider. No problem with texts or video calls or indeed when I ring hubby, just organisations...

@Cathy1571 If you mean that you have problems calling some businesses, that does seem to happen a fair bit.

My theory is that your call goes from mobile network to landline system and then out to an internet based company number and this is not a stable system.

Cathy1571
SMARTY Pioneer
SMARTY Pioneer

No one else in my family have this issue though, and what use is a phone if I can't ring Virgin or So Energy etc?

@Cathy1571 From experience, it's not that you can never call those numbers, it's just that you may need to try a little later.

Interesting that no other networks have the problem though.

MSF
SMARTY Guru
SMARTY Guru

@Cathy1571  Your husband is on the same network in the same house and has no problems?

The new phone has exactly the same problem as the old one?