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Bridget_1939586
SMARTY Pioneer
SMARTY Pioneer

I have noticed a payment going out of my bank today I didn’t sign up for subscription 

1 ACCEPTED SOLUTION

Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter

Community members can't look at your account, so you'll need someone from SMARTY Mobile to look at your SMARTY account @Bridget_1939586.

Contact the support team using online web chat at https://smarty.co.uk/contact - the team work 8am - 8pm daily.

 

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2 REPLIES 2

Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter

Community members can't look at your account, so you'll need someone from SMARTY Mobile to look at your SMARTY account @Bridget_1939586.

Contact the support team using online web chat at https://smarty.co.uk/contact - the team work 8am - 8pm daily.

 

MSF
SMARTY Guru
SMARTY Guru

Is that perhaps an auto renewal of your Smarty plan? You need to check your account to see if you enabled auto renew.

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