smarty has not taken my direct debut

[ericree_1806015]

my phone has been turned off

[MSF]

@ericree_1806015 You will need to have a web chat with the Support Team. We are members like you and cannot look at your account details.

[ericree_1806015]

been trying all day

[Chalkychap]

You can't pay SMARTY by Direct Debit, @ericree_1806015 - have you checked your account online to make sure you've got a payment method setup?