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Simcard connection

Malcolm_2041071
SMARTY Pioneer
SMARTY Pioneer

Bought sim card for my router in my motorhome 

Inserted card but cant get connection router says device locked ?

Any suggestions please 

5 REPLIES 5

MSF
SMARTY Guru
SMARTY Guru

Hi @Malcolm_2041071  Is the device definitely locked to a network, or is it asking for a password?

Can you check documentation from the manufacturer?

Jimjiggles
SMARTY Rookie
SMARTY Rookie

Are you sure your router is unlocked? 

Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter

You'd need to contact the network provider that originally sold the network locked mobile broadband router @Malcolm_2041071.

Good luck unlocking your router.

Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter

The router would need to be unlocked by the network provider that originally sold the device @Malcolm_2041071 - anyway, good luck. 

Thank you