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Simcard connection

Malcolm_2041071
SMARTY Pioneer
SMARTY Pioneer

Bought sim card for my router in my motorhome 

Inserted card but cant get connection router says device locked ?

Any suggestions please 

5 REPLIES 5

Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter

The router would need to be unlocked by the network provider that originally sold the device @Malcolm_2041071 - anyway, good luck. 

Thank you 

Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter

You'd need to contact the network provider that originally sold the network locked mobile broadband router @Malcolm_2041071.

Good luck unlocking your router.

Jimjiggles
SMARTY Rookie
SMARTY Rookie

Are you sure your router is unlocked? 

MSF
SMARTY Guru
SMARTY Guru

Hi @Malcolm_2041071  Is the device definitely locked to a network, or is it asking for a password?

Can you check documentation from the manufacturer?