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Sim

Davidke_3011889
SMARTY Rookie
SMARTY Rookie

Put SIM card in phone phone works no iPhone messages and my number in phone settings is the new sim number not my old number 

2 REPLIES 2

MSF
SMARTY Guru
SMARTY Guru

@Davidke_3011889 Have you done any research on this issue, because it comes up very often?

The number in Settings is the original number of the sim. A network rest via Settings should show your porte in number (assuming that is showing in your Account Dashboard).

iPhone messages work on Data - is Mobile Data on in Settings?

Bastet
SMARTY Rookie
SMARTY Rookie

Have you also tried changing the number manually to the old number? Settings>Apps>Phone>My Number.
Have you chosen to port your old number from the previous supplier?

Virginia/Bastet.