02-14-2023 08:32 AM
How can I use my SIM in Morocco on holiday
02-14-2023 09:24 AM - edited 02-14-2023 09:28 AM
Yes you can @AnneHea_1662440, but your plan's allowances aren't available to use roaming in Morocco.
Morocco is not covered by the EU roaming, which is included with SMARTY plans, so you'll need to add some credit to your account if you want to roam in Mocorro @AnneHea_1662440.
It's explained online at https://smarty.co.uk/roaming - scroll down to the "Travelling outside the EU" section.
02-14-2023 06:18 PM
You will need to pay for any use as it is outside EU.
Please see the Price Guide: https://cdn.smarty.co.uk/files/SMARTY-Price-Guide.pdf?_gl=1*1bynps2*_ga*NzkyODg5OTU5LjE2NzU4NDQzNjQ.....
02-15-2023 01:35 PM
If you haven't used your handset and SMARTY SIM overseas before @AnneHea_1662440, make sure you setup your phone to use abroad, which is explained in the SMARTY online help article:
https://help.smarty.co.uk/en/articles/2045756-setting-up-your-phone-to-work-abroad