SIM not working

[Nehman]

I have activated the phone, number has been transferred as per dashboard but SIM is not working. I have undertaken all steps and even tried other phones. No luck. This is quiet frustrating as never had this issue with other SIMs

[MSF]

@Nehman  Did you first try turning the phone off and then on again?

Next step may be to try a Network Reset in the phone settings.

Did you get an email telling you that the number has transferred successfully ?

[Rebekah_150]

Hey  Nehman 

If you still need account specific assistance our customer care team are on hand via chat https://smarty.co.uk/contact  available daily from 8am – 8pm.