Sim not delivered - again!

[RichardM_551332]

Hi, I've twice submitted requests for a new SIM delivery but it's been over two weeks and I've received neither. 

Smarty's lack of 1. Contact details and 2. Tracked delivery just exacerbates the issue and now I have no where to turn to. The delivery address is correct.

I don't want to turn to an alternative provider, as I like the Smarty product, but what am I supposed to do??

[MSF]

@RichardM_551332  Maybe not the perfect solution, but could you buy a sim from a supermarket?

Have you also checked that in your Account Dashboard your address appears correctly?

Contact details for Smarty - they can be contacted via web chat, email or a letter to their offices.

Tracked delivery - probably too expensive for an item with little intrinsic value?