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Sim expired?

willbroo_225769
SMARTY Rookie
SMARTY Rookie

My Smarty account expired. I'm considering re-joining. It seems as though my original SIM is de-activated.

Do I have to get a new Sim or can existing one be re-activated?

Thanks

Will

2 REPLIES 2

MSF
SMARTY Guru
SMARTY Guru

This is covered in the t&c's: https://cdn.smarty.co.uk/files/SMARTY-Terms-And-Conditions.pdf?_gl=1*mcfrvx*_ga*NDQ3NjAxODQyLjE2NzY5....

In particular, please see sections 9 and 10

Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter

No @willbroo_225769, SMARTY can't (or possibly won't) reactivate an inactive SIM card.

To use SMARTY Mobile again, order a new SIM card. 

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