24-02-2023 10:12 AM
24-02-2023 11:41 AM - edited 24-02-2023 11:42 AM
You'll probably need to talk to SMARTY using web chat to get this sorted.
The web chat support work daily between 8am - 8pm.
Contact the team online at https://smarty.co.uk/contact.
Then scroll down to the "Other ways to get help" section - good luck @Vincent_1878058.