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Roaming abroad

KayokoC_2231388
SMARTY Rookie
SMARTY Rookie

I got to < Edit Access Point, but cannot change anything. It shows 

Name 3

APN three co uk

etc in faded grey.

 

2 REPLIES 2

Decembersangel
SMARTY Motivator
SMARTY Motivator

Hi @KayokoC_2231388 

Here some advice wih regards to to enabling roaming on your phone:-
https://smarty.co.uk/roaming-setup
https://help.smarty.co.uk/en/articles/2090500-roaming-and-international

If all else fails then contact the Live Chat:-
https://smarty.co.uk/contact
Type 'talk to a person' in the dialogue box to connect to an advisor.

Good luck x

MSF
SMARTY Guru
SMARTY Guru

@KayokoC_2231388 Are you certain that isn't the setting for MMS rather than mobile data?