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Rename Cards

Lordsnooty
SMARTY Pioneer
SMARTY Pioneer

I have 3 smarty cards but I would like to name them differently so that  I can recognise. What I mean is at the moment the three cards are in my name eg Joe Blogs (that’s not my name) but I would like to change the name to the mobile  that the card is in like iPhone 11 or One Plus 10 on Samsung etc

1 ACCEPTED SOLUTION

Yes I have already done that but it would be good if you could give the accounts nicknames but hey if you can't do that then you can't.....thanks anyway

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2 REPLIES 2

Linsey
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

You can form a 'group account' and set each number with a 'nickname' so it is easier to manage. You can change the nickname at any time through your dashboard. Have a look at this article for more information on this https://help.smarty.co.uk/en/articles/3406401-how-do-i-start-a-group 

However, we cannot change the name of the account holder. I hope this helps!! 

Yes I have already done that but it would be good if you could give the accounts nicknames but hey if you can't do that then you can't.....thanks anyway