19-08-2024 11:02 AM
I get many daily requests to reinsert the SIM - Am i doing something wrong?
19-08-2024 11:32 AM
@DavidRo_2829710 Requests from whom? There should be no need to re-insert a sim if it is working and if there is nothing wrong with the phone.
20-08-2024 10:22 AM
Settings on phone comes up with the request
Have just had it again - phone works for imessagses and FaceTime OK - recently changed to Smarty from Virgin / O2 so never had an issue / messages before. annoying!
22-08-2024 01:49 PM
Hi, I’ve recently joined Smarty from O2 and brought my original number with me which ported successfully. I’m getting messages to tell me to reinsert my Sim to keep using my number with iMessage & Facetime……any ideas what’s happening?
Thanks for any advice
23-08-2024 03:20 PM
@SpikeyC When you activated the Smrty sim, it was allocated a random mobile number and the phone is probably 'remembering' it.
Log out of FaceTime and iMessage and then log back in again - hopefully all should be well. also check in Settings to see that correct number showing or else change it manually.