Refund money

[ElvinHa_2332466]

Hi, I ordered a SIM recently and paid 7 pounds but I changed my address so I couldn't get the SIM. Instead, I bought a new SIM in a supermarket and joined a plan which is worth 10 pounds. How can I get 7 pounds back?

Kind regards,

Elvin Hajizada

[JJP2]

The is the Smarty community forum, we are Smarty customers, just like you. We don’t work for Smarty.

You would need to contact Smarty via webchat.

https://smarty.co.uk/contact