I have just reactivated an account under a special offer and account says my plan has been paused. I also need a repalcemen im before I can use this, how do I get started.
@pauljon_2397545 When you reactivated the account, was it perhaps after the 220 days? If so, the sim was deactivated and you would need to start again.
To be certain, you'll need a web chat with Smarty Support who can look into your account.
