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Radio station text

Beverle_2268061
SMARTY Maverick
SMARTY Maverick

Why can’t I text a local radio station competition, I bought a £5 add on thinking this would work, but still it will not send. 

1 ACCEPTED SOLUTION

MSF
SMARTY Guru
SMARTY Guru

@Beverle_2268061 That's because Smarty currently do not support messages to short code numbers. You can only send a message to a full mobile number.

View solution in original post

5 REPLIES 5

JJPDeux
SMARTY Maverick
SMARTY Maverick

Smarty dors not support sending texts to shortcodes, usually 5 or 6 digit numbers. 

This is a topic that has been raised numerous times on this community forum, where nome of us work for Smarty, we are customers just like you.

MSF
SMARTY Guru
SMARTY Guru

@Beverle_2268061 That's because Smarty currently do not support messages to short code numbers. You can only send a message to a full mobile number.

Well that’s a bit rubbish. 

@Beverle_2268061  Well, you asked for a solution and not a comment  - that's what you got!

A simple "thanks" may have been in order here for when another member/volunteer helps you.

What I meant by ” That’s a bit rubbish” was that it’s a bit rubbish that you can’t text short text codes, not your reply. THANK YOU