21-09-2023 13:15 PM
I recently tried to join Smarty from GiffGaff. At first, it went well, I put in the new simcard, that Smarty sent, and I got my old number to work... ...for one day... ...until Smarty sent me an email telling me "Your port is successful". After that I can not call any number, nor can someone else phone or SMS me.
On top of that... ....when I then tried to open my account, Smarty insisted on sending the security code to my mobile! So I was stuck and still is.
What can I do?
Solved! Go to Solution.
21-09-2023 13:40 PM
Hey Britt-M_2288624
I am sorry this has happened but we will need to look into your account to help further. If you can please contact our support team https://smarty.co.uk/contact and one of our advisors will be more than happy to help, available daily from 8am – 8pm.
Rebekah
21-09-2023 13:40 PM
Hey Britt-M_2288624
I am sorry this has happened but we will need to look into your account to help further. If you can please contact our support team https://smarty.co.uk/contact and one of our advisors will be more than happy to help, available daily from 8am – 8pm.
Rebekah