Poor or non existent connection

[PaulineS_436892]

Is anyone else experiencing problems with making and receiving calls since the merger

i have contacted Smarty 6 times now and nothing has changed  despite various suggestions from their staff.

so dissatisfied and disappointed in the service, they do not appear to do anything about the problem 

[MSF]

@PaulineS_436892 As per reply to your other post - Network status check for your postcode?