28-06-2025 01:13 AM
My phone keeps reverting to 3g in WR8 area. If this continues, I'll be moving my number to a new SIM.
28-06-2025 11:33 AM
@Ashcoding The web site states that 3G has been phased out across most of the network.
Have you checked that your phone is VoLTE compatible?
28-06-2025 10:38 AM
Hi Ashcoding,
I’m really sorry to hear you’re having trouble with your signal in your area – I completely understand how frustrating it must be, especially when your phone keeps reverting to 3G.
We kindly suggest using our coverage checker to verify that your current area has reliable coverage with SMARTY: https://smarty.co.uk/coverage-checker.
We do our very best to make sure the coverage information on our online checker is as accurate as possible. That said, it’s intended as a guide rather than a guarantee, as signal can vary by location. We’re always working to improve and expand our network, so while our rollout plans are regularly updated, they can sometimes change over time. Thank you for bearing with us.
Additionally, we recommend checking our network status checker for any potential maintenance updates: https://smarty.co.uk/network-status-checker.
- Rachel