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please contact support

AboveAndBeyond
SMARTY Maverick
SMARTY Maverick

‎22-02-2024 20:03 PM

Support just brings up FAQ's to my surprise links on here bounce all over the place, 

I am trying to reactivate my account with a new sim I have purchased, or failing that I wish to delete this old account and start from new.. 

how do I do this? 

 

Thanks 

0 Kudos
1 REPLY 1

Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter

‎22-02-2024 20:15 PM

Forum members can't access customer accounts, @AboveAndBeyond. However, SMARTY customer service may be able to delete an old account, but I'd guess you'd need to go through some security checks in order to do so, @AboveAndBeyond. 

Contact the support team at https://smarty.co.uk/contact, then scroll down to "Start a conversation".  

The advisers work until 8pm everyday. 

🍀