Phone connection

[Russell_1907313]

When i call someone on smarty network, i can here the ringing on my phone but the receipeints phone does not ring out

[MSF]

First quick options - turn phone off and remove sim for cleaning gently then re-insert and turn on again.

[George]

Hi @Russell_1907313 can you contact our team smarty.co.uk/contact so they can look into this for you?

[Russell_1907313]

---

@George wrote:

Hi @Russell_1907313 can you contact our team smarty.co.uk/contact so they can look into this for you?

---

[Russell_1907313]

Team does not exsist smarty.co.uk/contact

[MSF]

Try the bottom right hand corner blue circle on that page to start a web chat.

[SoniaCu_2627934]

Hi Russell,

was your problem solved as I am finding this happening often!!