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Payment

IvanNiko_275990
SMARTY Rookie
SMARTY Rookie

I accidently made 2 times payment this month from my card. However payment history shown only one payment in my smarty account.  

1 ACCEPTED SOLUTION

MSF
SMARTY Guru
SMARTY Guru

If you look at your dashboard - https://smarty.co.uk/dashboard - does it show the extra payment as "account balance"? If so, you can choose to have it used to buy your next plan.

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3 REPLIES 3

Rebekah_150
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

Hey IvanNiko_275990

If you can please get in touch with our chat team they can look into this in greater detail. https://smarty.co.uk/contact and one of our advisors will be more than happy to help. Available daily from 8am – 8pm

MSF
SMARTY Guru
SMARTY Guru

If you look at your dashboard - https://smarty.co.uk/dashboard - does it show the extra payment as "account balance"? If so, you can choose to have it used to buy your next plan.

Patrick_2012504
SMARTY Pioneer
SMARTY Pioneer

I want to change future payments to a different card