Pay my bill

[RobertN_2012675]

How do I pay my bill directly in dashboard, my automated renewal fail. Thank you.

[MSF · Accepted solution]

@RobertN_2012675  If you go to your dashboard: https://smarty.co.uk/dashboard/settings/payment you should see 'choose another way to pay'

[RobertN_2012675]

Thank you 

[DanHolb_2417020]

Why is it so difficult to make a payment once your renewal fails

renew payment doesn’t allow you to make a direct payment straight away

my service will now be limited leave me with no data to make a payment which is what it will let you do once your service is cut off 

then I have to connect to someone else’s Wi-Fi to make the payment I should of been able to make prior to it being cut of first or go and find a shop

does say it will try to make a payment in a few days but again in the meantime your cut off and if you find a shop to make payment will it cut of while your scanning bar code 

surely it should have a pay now button so you don’t get cut off

[MSF]

@DanHolb_2417020  As you are posting here, you must have some access to wifi or broadband.

If the system is not letting you make a payment, try a web chat with Smarty Support and perhaps they can clear the 'blockage' on your account.

[MarkBax_1395255]

hello 

[Harpreet_209018]

I have pay by other card plz help

[MSF]

@Harpreet_209018  You already posted this elsewhere and I have replied.