Old number

[lucy]

Some people are still receiving messages from the number on my smarty sim when I’ve been told my old and preferred number has been successfully ported!

[MSF]

@lucy  his has been covered many times on this forum.

Your phone 'remembers' the first sim number. You can try network reset, manual change in your phone or check the help articles.

[Chalkychap]

That must be confusing for the recipients, @lucy.

Meanwhile, welcome to SMARTY Mobile, and SMARTY's online community - #MoreSMARTY, #LessMalarkey.