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Old number

lucy
SMARTY Pioneer
SMARTY Pioneer

Some people are still receiving messages from the number on my smarty sim when I’ve been told my old and preferred number has been successfully ported!

2 REPLIES 2

MSF
SMARTY Guru
SMARTY Guru

@lucy  his has been covered many times on this forum.

Your phone 'remembers' the first sim number. You can try network reset, manual change in your phone or check the help articles.

Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter

That must be confusing for the recipients, @lucy.

Meanwhile, welcome to SMARTY Mobile, and SMARTY's online community - #MoreSMARTY, #LessMalarkey.