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Number not registered to my phone

JoanneL_3054159
SMARTY Rookie
SMARTY Rookie

Hi I am new to Smarty and keeping my old number, this has now been sorted and transferred over. I have a message from my phone telling me number isn’t registered to my phone. It’s the same for my daughter as well. What does this mean? 

thanks 

3 REPLIES 3

Unitysounduk
SMARTY Maverick
SMARTY Maverick

@JoanneL_3054159 

Hi what phone do you and your daughter have ?

Hi  we both have IPhones. Thanks 

@JoanneL_3054159 

Try manually setting the network to smarty in settings 

You could also reset your network settings 

I take it your not able to make or receive calls or texts or use data