cancel
Showing results for 
Search instead for 
Did you mean: 

Nuisance calls

MarkGilb_294417
SMARTY Pioneer
SMARTY Pioneer

Hi I need advice my daughter is recieving caller id blocked nasty calls from someone who is calling her names , I need to find out what the number is , we have recently lost our eldest child to bullys and this is unacceptable and the police have been informed but I need advice as to how I get the number thank you 

2 REPLIES 2

JJP2RidesAgain
SMARTY Centurion
SMARTY Centurion

This is the Smarty community forum, we are customers just like you, we don’t work for Smarty. 

Scroll down towards the bottom of this page to start a webchat with Smarty staff. Hope I am wrong, but if the nasty ******* is withholding their number, I am not sure what any network could do to find out the number.

https://smarty.co.uk/contact 

 

MSF
SMARTY Guru
SMARTY Guru

@MarkGilb_294417  A grim situation. The Police do have access to mast records in certain cases I believe.

The way to stop this is to change her number and ensure that she does not give it out generally. Support Team can arrange a number change if you web chat end explain.

If there is any problem with a number change, a new sim will come with a new number once activated.