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Not able to use smarty

MarcAmo_3299695
SMARTY Rookie
SMARTY Rookie

I am not being let to use it

2 REPLIES 2

Linsey
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

Hi @MarcAmo_3299695 

As @MSF said, we need more information in order to help. 

You can also reach out to our team for assistance: https://smarty.co.uk/contact

MSF
SMARTY Guru
SMARTY Guru

@MarcAmo_3299695 Sorry, but I do not understand the problem.

Who or what is stopping you? Do you have an account that shows an active sim and a current Smarty plan?

Have you completed a Network Status check for your area?

Has your account been suspended due to some problem?

We cannot try to help without proper information.