04-07-2025 15:21 PM
I have been unable to make or receive calls via the smarty network for 2 weeks now.
I've tried to make contact with them, however, they are impossible to contact.
Please advise, its driving me crazy, I am missing some extremely important calls.
04-07-2025 23:00 PM
Hi @KelsadaD_582624
What phone do you have?
Is it compatible for use with SMARTY 4G network?
https://help.smarty.co.uk/en/articles/8985136-checking-if-your-device-is-4g-volte-compatible
04-07-2025 16:00 PM
@KelsadaD_582624 Have you completed a Network Status check for your postcode?
If there is no obvious problem, you contact them via web chat using the 'Contact Us' link at the bottom of the forum page.