Forum Discussion
No network ever
I’ve been with smarty for 3 months now and I get zero service or 1 bar which is no good to me. Today I have a satellite sign and an sos as my signal has any one any idea what that’s about. I’ve never had such a poor service as I have with smarty.
Okay @Stepheng1968, if SMARTY say you got 4G and 5G, but you don't - perhaps it's time to switch to another service provider.
19 Replies
Good advice from @MSF & @Chalkychap
If you do switch networks @Stepheng1968 Don’t switch to Three, as that’s the parent network of Smarty, so you would be in exactly the same boat you are in now.
Not that it should make a difference, but what phone are you using ?
BTW, the satellite SOS signal means no signal & connectivity with the exception of emergency calls.
Hi JJ thanks. That’s how bad it has been that I’m getting sos only. It’s an iPhone 15pro max.
Did you check the network status checker, as mentioned by @MSF ?
Are you experiencing this problem everywhere you go, or only in one location or certain locations ?
Network Status Checker :
@Stepheng1968 First things you need to check are Coverage in your area and also Network Status. This will show if a) you can reasonably expect a signal in your area generally and b) whether a local mast is down.
I doubt a mast had been down for 3 months. How do I check that
Has this been the case since you joined SMARTY 3-months ago, @Stepheng1968?
Is this happening everywhere you use the SMARTY SIM?
