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no calls or voicemail

JohnWat_1901790
SMARTY Pioneer
SMARTY Pioneer

OK since 11th separate Ive lost calls going out or in and voice mail Ive got taxes and Internet im on 4g and phone is volte i cant call from house but if i go to Glasgow city centre half a mile away i can make calls thanks for any help

1 REPLY 1

MSF
SMARTY Guru
SMARTY Guru

@JohnWat_1901790  If you can make calls when away from home, it sounds like a problem with your local mast.

I suggest a Network Status check to see if there is a known problem. If that shows nothing, have a web chat with Smarty Support who can look in more depth for any issues.